At g77, we believe that gambling is entertainment — and entertainment should never come at the cost of your wellbeing. Our responsible gaming framework provides every player in Bangladesh with practical tools, honest information, and direct access to support whenever it is needed.
g77 operates as an international online casino and sports betting platform serving players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We take our responsibility to every one of those players seriously. Responsible gaming is not a footnote in our terms and conditions — it is a core principle that shapes how our platform is built, how our support teams are trained, and how we engage with our community every day.
We firmly believe that gambling, when approached correctly, is a legitimate form of entertainment. Betting on the Bangladesh Tigers in a T20 match, spinning the reels on a favourite slot, or watching a BPL fixture with a live in-play wager can all be genuinely enjoyable experiences. The problems begin when gambling shifts from entertainment to compulsion — when a player chases losses, bets money they cannot afford to lose, or finds that gambling is interfering with their relationships, work, or mental health.
The tools and information provided on this page are designed to help you recognise the warning signs early and take action before a manageable situation becomes a serious one. All responsible gaming tools on the g77 platform are available at no cost, take effect immediately or within 24 hours of request, and can be activated without any requirement to justify your decision to our team. Your wellbeing is the priority — no questions asked.
g77 Responsible Gaming Pledge: g77 is committed to providing a safe, fair, and transparent gambling environment for all players. We support the responsible gaming principles advocated by international gaming welfare organisations and apply them across our platform at all times.
The g77 platform is strictly for adults aged 18 years and above. Gambling by persons under the age of 18 is prohibited. g77 conducts mandatory age verification checks on all accounts, and any account found to belong to an underage user will be immediately closed with all associated funds handled in accordance with applicable regulations.
Age verification is a non-negotiable part of the g77 registration and withdrawal process. When you create an account, you confirm that you are at least 18 years of age. Before processing any withdrawal, g77 may request government-issued identification — such as a National ID card, passport, or driving licence — to confirm your identity and date of birth. This process protects both you and the integrity of the platform.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing or attempting to access the g77 platform, please contact our support team immediately at [email protected]. We will investigate promptly and take all necessary action. We also recommend using parental control software on shared devices to restrict access to online gambling websites as an additional safeguard.
The following third-party parental control tools are widely used and may be helpful if you share a device with younger family members:
One of the most practical tools available to g77 players is the ability to set a personal deposit limit on your account. A deposit limit caps the total amount of money you can deposit into your g77 account within a defined time period, regardless of which payment method you use — whether that is bKash, Nagad, Rocket, Upay, or any other supported payment option.
g77 offers three deposit limit timeframes:
You can set or lower a deposit limit at any time from your account settings, and the new (lower) limit will take effect immediately. If you wish to raise an existing deposit limit, a mandatory 7-day cooling-off period applies before the increase becomes active. This deliberate delay is designed to prevent impulsive decisions made in the heat of the moment from overriding a considered choice you made when you were thinking clearly.
To set or update your deposit limit, log in to your g77 account, navigate to Account Settings → Responsible Gaming → Deposit Limits, and enter your preferred limit for each timeframe. Changes take effect immediately. If you need help, our 24/7 live chat team can walk you through the process.
Sometimes, the most helpful thing you can do for yourself is simply to step away for a short period. g77's time-out feature allows you to temporarily suspend your account — pausing all gambling activity — without permanently closing it. This is ideal if you feel you need a break but do not want to take the more permanent step of self-exclusion.
g77 offers the following time-out durations:
During a time-out period, you will not be able to log in to your account or place any bets. Any open bets placed before the time-out was activated will be settled normally. Pending withdrawals will be processed in the usual timeframe. You will not receive any promotional communications from g77 while your time-out is active.
At the end of a time-out period, your account will be automatically reactivated. You will receive an email notification before reactivation takes place, giving you the opportunity to extend the period if you feel you need more time. Time-out periods cannot be cancelled early — this is intentional, to ensure the break you chose is honoured.
Important: A time-out is a short-term pause. If you feel that your gambling is causing serious harm to your finances, relationships, or mental health, we strongly encourage you to consider self-exclusion instead — see the next section for details.
Self-exclusion is the strongest responsible gaming tool available on the g77 platform. When you self-exclude, your account is fully closed and all access to the platform — including logging in, depositing, and placing bets — is permanently blocked for the duration you select. g77 takes self-exclusion requests with the utmost seriousness, and no pressure will ever be applied to discourage you from using this tool.
g77 offers the following self-exclusion options:
Once a self-exclusion is activated, it cannot be reversed during the chosen period. Any balance remaining in your account at the time of self-exclusion will be returned to the payment method used for your most recent deposit. Any pending withdrawals will be processed normally.
During your self-exclusion period, g77 will make all reasonable technical efforts to prevent you from opening a new account on the platform. If you attempt to re-register, our systems will flag the attempt and our team will contact you to remind you of your exclusion and offer further support.
Access your account via the g77 Login page. If you cannot log in, contact our support team via live chat and they will process the self-exclusion on your behalf.
Go to Account Settings → Responsible Gaming → Self-Exclusion to find the self-exclusion tool.
Choose the duration that feels right for you — from 6 months to permanent. There is no wrong answer. Our support team is available to talk through your options if you are unsure.
Confirm your selection. The exclusion takes effect immediately. You will receive a confirmation email and your account will be deactivated at once.
One of the subtler challenges of online gambling is that it is easy to lose track of how much time and money you have spent, especially when you are engaged in a game or a live betting session. g77 provides a suite of tools to keep you informed and in control of your activity at all times.
We encourage every g77 player to review their activity history regularly — not just when there is a concern, but as a routine habit. Understanding your own patterns of play is the foundation of responsible gambling. If you notice trends that concern you — for example, sessions that regularly run longer than intended, or a net loss figure that is higher than you expected — please use one of the tools described on this page or contact our support team to discuss your options.
Problem gambling does not usually announce itself clearly. It typically develops gradually, and many people are not aware that their gambling has become a problem until it has already caused significant harm. The following warning signs are widely recognised by gambling welfare organisations as indicators that gambling may be moving from entertainment to compulsion.
Ask yourself honestly whether any of the following apply to you:
Do you find yourself gambling with money that was intended for essential expenses such as rent, food, bills, or savings?
Do you feel a strong urge to chase losses — that is, to keep gambling in order to win back money you have already lost?
Have you tried to cut back on gambling and found it difficult or impossible to do so?
Do you gamble for longer periods than you originally intended, or spend more money than you planned?
Have family members, friends, or colleagues expressed concern about your gambling habits?
Do you feel restless, irritable, or anxious when you are not gambling, or when you attempt to reduce your gambling activity?
Have you borrowed money, sold possessions, or engaged in dishonest behaviour in order to fund gambling?
Is gambling affecting your ability to concentrate at work, fulfil family responsibilities, or maintain important relationships?
If you answered "yes" to two or more of the questions above, your gambling may have moved beyond healthy entertainment. Please do not wait for the situation to worsen — contact g77 support immediately via live chat, or reach out to a professional support organisation. Early action makes a real difference.
Recognising that gambling has become a problem takes courage, and seeking help is a sign of strength — not weakness. g77's support team is trained to assist players who are experiencing gambling-related difficulties with sensitivity, without judgement, and with the sole aim of helping you access the support you need.
In addition to the tools available directly on the g77 platform, the following types of professional support may be helpful. We strongly encourage any player who is struggling to reach out to a qualified counsellor or support service:
g77 will never penalise you, restrict your legitimate account rights, or treat you differently for seeking help or using our responsible gaming tools. Your privacy is protected at every step, and any conversations with our support team regarding responsible gaming are treated with the highest level of confidentiality.
All tools are available inside your account settings. Log in to g77 and navigate to Account Settings → Responsible Gaming.
Our responsible gaming support team is available 24 hours a day, 7 days a week. Reach out at any time — no judgement, no pressure.
The g77 platform is exclusively for adults aged 18 and above. Underage gambling is strictly prohibited and any underage accounts will be closed immediately upon discovery.
Every tool described below is built into the g77 platform and available to all registered players in Bangladesh, completely free of charge.
Set daily, weekly, or monthly caps on how much you deposit in BDT ৳. Limits take effect immediately when reduced. Any increase requires a mandatory 7-day cooling-off period to prevent impulsive decisions.
Step back from the platform for 24 hours, 7 days, 30 days, or 6 weeks without permanently closing your account. Time-outs cannot be cancelled early, ensuring your break is genuinely respected.
Close your account for 6 months, 1 year, 3 years, 5 years, or permanently. During exclusion, your account cannot be accessed and all marketing communications are suspended immediately.
Access your complete session history, transaction log, and win/loss summary at any time from your account dashboard. Honest data helps you make informed decisions about your gambling habits.
Set custom notifications that alert you when your gaming session has reached a duration you specify. These prompts encourage you to pause, reflect, and decide consciously whether to continue — rather than playing on by default.
Our responsible gaming support agents are available around the clock via live chat and email. They are trained to assist without judgement and can activate any responsible gaming tool on your behalf if you need help doing so yourself.
g77 offers cricket betting, live casino games, and top slots — all designed for responsible, adult entertainment. Explore the platform knowing that our full suite of player protection tools is always available to you.